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We meet our customers’ financial needs in a variety of ways, be that online, over the phone or most commonly through any of our 631 branches.  For us it’s a high priority to have a presence on Britain’s high streets and be in tune with the communities in which we’re based.  This is what we call Local Banking.

We’ve got over 200 years of history behind us, but with over 8,500 Partners there to support our 5 million customers we’re not new to banking.  We’re pioneering new ways of achieving excellence in customer service which is setting us apart from the competition.

We need great, fabulous and amazing people who are committed to providing an exceptional service to our customers and the communities they're part of to help them thrive.  Being there to help and being in tune with customers’ financial needs is what a bank is supposed to do, right?

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