Our customers like to do business with us in lots of different ways. It could be online, over the phone or most commonly through one of our 500+ branches. So it’s really important for us to have a place on Britain’s high streets and be in tune with the communities in which we’re based. This is what we call Local Banking.
In our branches we look for great people who share our values and are committed to providing an exceptional service for our customers and the communities they're part of. We think being there to help is what a bank is supposed to do.