Our Change team in TSB does exactly what it says on the can. Helping us manage change across our business, supporting our people and our customers to embrace new ways of doing things. All whilst managing our regulatory requirements at the same time.
Working hand in hand with Partners across TSB, using their wealth of change expertise - agile in particular - the team mobilises and delivers change through the whole change lifecycle. From initial concept right through to implementation. Services range from leading the delivery of key bank-wide strategic initiatives, to helping to develop local, business unit change through the consistent application of change management /assurance tools and techniques.
Striving to be a different kind of bank means change and constantly improving and evolving our business to develop fantastic new products and processes for our customers. Based across a number of our offices, Edinburgh, Gloucester, London, Bristol and Sheldon, the team also work closely with our range of third party suppliers.