We're building a very different kind of bank

We depend on our people. And we want Partners to be proud of where they work. So we help everyone who works here be the best they can be.

We never discriminate because of age, gender, ethnicity, disability, sexuality, culture, beliefs or personal situation. We believe it’s good to be different. In fact, being different from the crowd is what we’re all about. We make sure our policies, products, and procedures reflect that. They’re fair and inclusive, and they always support our respect for people’s human rights.

We create friendly workplaces, where everyone can join in, get on and be themselves. We want to create a bank that attracts and retains the best people and reflects the communities we serve. That’s why from the beginning we’ve pushed to get a good balance of men and women working across our grades and functions, after all 50% of our customers are women.

We know that everyone has a life outside of work too. So we encourage everyone at TSB to develop a healthy work-life balance. We want our Partners to feel good about coming to work and we’re always happy to talk about flexible working.



People Helping People.

We all make a difference in TSB and we build the brand together through what we do and how we behave every day. Our shared values guide our behaviour.

We're courageously leading the way in pioneering local banking for today's Britain. It's modern, local and supports local economic growth.

We're mindful of the impact of our decisions, so we all own the responsibility to do the right thing for everyone. That's why we never lend more than we or our customers can afford.

We’re straightforward. We don't do complex investment banking, derivative trading, or any other “funny stuff”. We just keep things simple and say it as it is.

We're all in it together. We’re collaborative. We’re local people helping local people, local economies, and communities to thrive.

There needn’t be any mystery about how our bank works. Transparency brings trust, engagement and helps us keep everybody’s interests aligned.

What's in it
for our Partners?

Hopefully you’ve already noticed that we don’t think of ourselves as a normal bank. So we’ve made sure that our reward and benefits package reflects our values and sets us apart from other banks.

When you join us, you’ll be eligible for various benefits:

  • A Flexible Benefits scheme, where TSB will give you a payment equivalent to 4% of your base salary to use on the scheme. You can use this to select from a variety of benefits - such as private medical cover, holiday trading, and a number of insurance products - or you can choose to simply receive cash. 
  • A competitive defined contribution pension scheme, with employer contributions of up to 13% of your base salary.
  • The chance to receive our discretionary annual TSB Award. All our Partners have the opportunity to receive the same TSB Award as a percentage of their basic salary.
  • Employee share plans.
  • Flexible working opportunities.

We’ll give you full details of the benefits you’re eligible for when you join us.

It’s about partnership.