People Stories

Great stories. Real opportunities.

We think TSB is a great place to work, but don’t just take our word for it, read what some of our colleagues have to say.

There are so many wonderful things I like about working for TSB.  My favourite is probably the ability to recognise, praise and reward your fellow colleagues.

Senior Manager, Branch Transformation


Thankfully, at the start of lockdown TSB had teamed up with Unmind, a workplace mental health platform that empowers staff to measure, understand, and improve their mental wellbeing.

Lockdown was relatively easy for my family and I. My wife, three children and I were in our own bubble, and we coped fine with that, although my oldest son, Will, really missed nursery and his friends.

It was when lockdown ended that I struggled to adjust to the new normal.

Unmind has a ‘Positive Parenting’ section. It really made me change how I spoke to the kids and be a better and more positive parent. It has allowed me to turn a negative into a positive, which has not only helped my family but impacted on how I relate to my team too.

TSB Cluster Manager


You have to be ready to work hard, but it's incredibly rewarding when that hard work gets recognised and it’s a great feeling to know that I've made a colleague's day better.

Pride of TSB Winner


The week after I got my dream job at TSB the whole country went into lockdown, so I never got my ‘first day’ in the office. Setting up a home office in my living room wasn’t how I imagined my start!

Back in January 2020, I heard TSB were creating 100 new jobs based in a brand new IT hub in Edinburgh. I went in for an interview and found out I had the job - just before the ‘stay home’ order. Many others had to have their applications and interviews done virtually, so I’m lucky to have got to meet at least the person who interviewed me.

Once my position was confirmed, TSB were really reassuring throughout the process of getting me set up to work from home. I got regular calls before my start date and had IT set up at home in my first week. The support has helped me settle in quickly and means my team have all integrated really well. Now my team is working from home but we have regular virtual meetings.

TSB Assistant Manager, Workplace Services


Our teams.

If you're passionate about getting stuck in and making a real difference to everyday banking for customers, you might be just what we're looking for. Read about the different teams in our business and find your fit.

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