People Stories

Great stories. Real opportunities.

We think TSB is a great place to work, but don’t just take our word for it, read what some of our colleagues have to say.

There are so many wonderful things I like about working for TSB.  My favourite is probably the ability to recognise, praise and reward your fellow colleagues.

Head of Transformation and Customer Journey

Kai

Being able to be there for my mother is something that I'm forever grateful for

I'm a carer for my mother who diagnosed with dementia in 2018.  But it was 2020 when life dramatically changed; my father passed away causing mum's dementia to accelerate, to the point where a care home was the best option for her.

Despite a wonderful team there, my mother becomes more stressed as time goes on, and in most cases, my presence is her only comfort. So I stay with her during any hospital stays and appointments.

I'm lucky that TSB nurtures and encourages us to be open with our struggles.  My manager, Brogan, picked up on these difficulties and suggested we look at a Carer's Passport to support me.  It's been an invaluable resource - allowing me to be there when my mother needs me most.

Everyone should have the opportunities I have had to manage their caring responsibilities while progressing their career.

 

Senior Fraud Consultant

Clair

You have to be ready to work hard, but it's incredibly rewarding when that hard work gets recognised and it’s a great feeling to know that I've made a colleague's day better.

Pride of TSB Winner

Simba

It gave me invaluable bonding time with my newborn and meant I could provide essential support to my partner

Last year, my partner and I received the wonderful news that we were expecting a baby. This exciting development came during my first few months at TSB, and it was then I learned about the excellent parental leave policy.  This generous, family-friendly policy highlights TSB's recognition of the importance of both parents being present during the early stages of the their child's life.  

TSB's parental policy is fully gender inclusive and incorporates all types of parental leave.  I took five months parental leave but would have been able to advantage of up to 20 weeks paid leave, and 32 weeks unpaid.

During my leave, I dedicated myself fully to my new role as a father.  I was also touched by the well wishes and updates from colleagues, which made me feel connected to the team despite my absence.  My overall parental leave experience was truly memorable, and I deeply appreciate TSB's comprehensive policies that genuinely value the wellbeing of colleagues.  It makes TSB an incredibly attractive place to work.

Money Confidence Expert

Zarash

Our teams.

If you're passionate about getting stuck in and making a real difference to everyday banking for customers, you might be just what we're looking for. Read about the different teams in our business and find your fit.

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