Great stories. Real opportunities.
We think TSB is a great place to work, but don't just take our word for it. Hear what some of our Partners have to say.
“The customers and Partners are at the heart of every decision. I see Partners talking to customers every day, determined to help out. It pushes me to do the same.”
“As a company, we’re really invested in both the customers’ and Partners’ needs. We aren’t driven by targets and profits; we’re focused on the customer relationship.”
The customer-Partner relationship is front and centre of what we do. That’s what makes TSB such a special place to work and it’s helped us achieve a lot at our branch. For instance, our customers helped us raise a lot of money for charity over the Christmas period. They bought raffle tickets for bundles of lovely presents. Thanks to them, we raised over £300 for our local charity, Bury Cancer. There’s also a lot of perks and pleasant surprises, such as the wealth of training on offer and variety of routes to progress your career throughout the company.
“I get the freedom to shape and define my role. I’m trusted to manage my workload and drive the agenda for my product.”
“Everyone here is kept up to date with what’s going on. We all feel part of the bigger picture. We’re all moving in the same direction.”
The openness and transparency - that’s what surprised me most about life at TSB. No matter your department, team or level, you’re constantly updated with what direction we’re moving in as a bank. It’s the little things – like regular stand-ups – that make me feel involved with all things TSB. The openness defines our culture and sets the tone for everyday interactions with colleagues. With clear communication, everyone is really approachable. There’s always someone there to help out. You can ask as many questions as you want. You can create relationships with Partners across the business.