Our Teams

Getting to know us.

If you're passionate about getting stuck in and making a real difference to everyday banking for customers, you might be just what we're looking for. Read about the different teams in our business and find your fit.

Customer Facing Teams.

There are several thousand friendly faces up and down the country delighting our customers with fantastic customer service. Each team has a different role to play in creating a brilliant banking experience for everyone, every day.

Job roles

Customer Operations.

Our Customer Operations teams are at the heart of our business. Made up of curious, fun, and helpful individuals, together they own the customer experience by keeping everything running smoothly behind the scenes.

Job roles

Central Functions.

Our central teams of specialists are key to our operations - making sure we’ve always got the right products, people and systems doing the right things for our customers and colleagues at the right times.

Job roles