TSB for Everyone

Real diversity. Real progess.

Truly diverse teams

At TSB we are committed to building a truly inclusive organisation that reflects the customers we serve. To us, inclusion means creating a workplace that values difference and where everyone feels welcome; with access to equal opportunities.

To ensure that our workforce is reflective of the UK working age population, we’ve set intersectional goals to achieve by 2025. Our Inclusion plan has a particular focus on disability, gender balance, race and ethnicity, sexual orientation, gender identity and social mobility.

Download our action plan to find out more about our 2025 goals

Download our full plan

A TSB for everyone

Our priority is to create a culture where colleagues of all backgrounds feel included, able to reach their full potential and confident they can build their career here.

Through our Inclusion Network we bring together colleagues and allies to support and promote a culture of inclusion at TSB. Our employee network groups champion race and ethnicity, LGBTQ, gender balance and disability inclusion.

Ability Network

As well as providing support to assist colleagues to manage disabilities and health conditions in the workplace, we understand that combining caring responsibilities with work is often challenging. We’ve partnered with Carers UK and launched our Carer Policy to offer a range of support including up to 70 hours paid leave for carers.

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If I can help just one person out there, it’s worth it.

Spur of the moment decisions are sadly a thing of the past for me. I was diagnosed with kidney failure a few years ago and now have to undergo eight hours of intensive dialysis treatment every night and am on the transplant list for a new organ.

To look at me, you might assume there was nothing wrong. Prior to diagnosis, I had assumed that a disability was almost always visible.

In reality, the vast majority of people with disabilities live with invisible impairments which aren’t immediately obvious to others.

Now, because of my own experiences and the support offered to me by TSB I want to help change this common misconception. I am part of the inclusion group, ability TSB, where we work to raise awareness amongst all the colleagues.

If I can help just one person out there, it’s worth it. In September 2020 we launched the Workplace Adjustment Passport. It means not having to constantly explain about my health condition which can be an extremely intrusive process where new line managers are concerned.

TSB Bank Manager and ability network member


People stories

Ethnicity at TSB Network

TSB is committed to increasing racial and ethnic diversity in UK businesses, which is why we’ve signed the Change the Race Ratio charter. We have clear targets and roadmap to increase diversity, and our active Ethnicity at TSB employee network is promoting a more open dialogue on race and ethnicity across the Bank.

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LGBTQ Network

We are proud to have an inclusive culture that supports a strong representation of LGBTQ colleagues. Our focus is ensuring that we create a culture where all our LGBTQ colleagues are included and feel confident to bring their whole self to work.


Gender Balance

Achieving gender balance and addressing the underlying causes of the gender pay gap remains a core commitment for TSB.  We are proud that 40% of our senior leaders are now female – where the average industry representation is 35%*. 

*Women in Finance Annual Review (March 2021, UK Banking)

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Social mobility

TSB is committed to improving social mobility, making sure background is not a barrier at any stage in an individual’s career. We actively support youth employment, creating entry level opportunities and breaking down access barriers.


People stories.

We think TSB is a great place to work, but don’t just take our word for it, read what some of our colleagues have to say.

Find out more