Welcome to
your new career

TSB is a challenger bank and we're here to offer something different.

Hello - we're TSB. And we're here to offer something different. We're the bank that purely serves local customers and local businesses in order to fuel local economies, and so help create thriving local communities all across Britain and nowhere else. Why do we do that?

Because local communities thriving all across Britain is a good thing for all of us. If you're ready to join thousands of decent, responsible people working together with millions of local people helping them and their local economy to thrive - join us.

Sunday Times Best Big Companies to Work For

We think we're a great place to build your career, and we're not the only people to think so! Not only did TSB ‎make the top 30 big companies to work for in 2017, we made the top 10 - and we're the only bank to make the best big company list at all. What an amazing accolade for a business that’s not even four years old.

If you're interested joining TSB on a temporary basis please click on the following link for more details:  Temporary Role Search

 

 

Mortgages

Mortgage Advisors

To support our goal of bringing more competition and choice to the UK market, we have exciting opportunities for mortgage professionals who are CeMap qualified and totally focused on customer service.  In order to suit our customer’s needs its important you have the ability to be work flexibly in terms of location and hours worked.

Working in close partnership with the local management team you’ll be responsible for providing high quality, compliant service to our existing customers while also prospecting for new customers. Using your qualification and proven ability, you'll slot straight into our branch teams in supporting our local Communities. Successful candidates will be outstanding team players with strong organisation skills who are motivated to provide the quality of service our customers expect.

Find out more

Industrial Placements

Industrial Placements 2017/2018

TSB’s Industrial Placement (IP) scheme is open to students wishing to spend a year of their degree working in industry.  Our programme offers great hands-on experience in a corporate environment – giving you a sense of understanding, problem solving and how to communicate across different business areas.

The skills you gain whilst with TSB will stand you in good stead for the final year of your studies and will help your graduate employability.

At the end of your placement you should be able to articulate:

  • TSB’s organisational design
  • Details of your department and skills required
  • How your role supports TSB

The placement will run from July 2017 until July 2018 and is open to undergraduates wishing to spend their 3rd year of their degree in industry.

And who knows – you may be able to come back to us after Graduation and fill one of our permanent roles in TSB?

To find out more about the roles on offer, click here

TSB Open Days

We're Hiring!

Help us to make someone's day by joining our TSB Recruitment event in Sunderland to find out more about great roles in Customer Service and Telephony.

The event is being held in our TSB branch, so please come along between 11am and 5pm, ideally with a copy of your CV, to find out why TSB is a great place to work! (Please note these roles are for Telephony and Customer Services, and not for roles based in our branches.)

We look forward to meeting you!

Tuesday 7 March: TSB Bank, 4 Athenaeum St, Sunderland SR1 1QZ

 

What our people say

  • “I really want TSB to be a success. There’s a real pride, a feeling of wanting it to be a success personally as well as for the company.”

    - Tracey Durkin, Senior Manager, HR Supplier Management
  • “We’re getting hands on with customers in the community. People can see we’re not just about money - that we care about our community. By doing that people are talking about TSB as more than just a bank.”

    - Sarah Rosie, Personal Banking Manager, Leith
  • “I’m working towards being a Team Manager. My manager is really supportive - I feel listened to and we’re working towards making that happen together.”

    - Rebecca Smith, Telephony Consultant
  • “We’re going to beat our competitors on service. I want to be part of that and instill that in my team. It’s easy to say, but harder to do – especially when things are tough - but it’s how we’ll stand out.”

    - Martin Watt, Team Manager, Customer Support, Edinburgh
  • “This is my fourth week and I can already see I’ve got a voice and will be able to make a change. People are just so approachable.”

    - Claire Gardner, Third Party Supplier Manager
  • “My job is colleagues and customers. That’s all I need to concern myself with. If you’re passionate about that, your job becomes easier.”

    - Charlie Hart, Head of Operational Support, Telephony, Edinburgh

Rewards and Benefits

Our approach to reward and benefits reflects our core values and supports our business strategy. We’ve based this approach on the following principles:

  • Providing transparent and fair reward.
  • Ensuring a balanced view of reward.
  • Ensuring reward is directly linked to the achievement of sustainable performance.

Hopefully you’ve already noticed that we don’t think of ourselves as a normal bank.  To underline this approach, we’ve extensively updated our reward and benefits package to make sure it truly reflects our values and sets us apart from other banks.  Our new approach to reward went live at the start of 2015.

At the moment, when you join us, you will be eligible for various benefits, including:

  • Up to 30 days holiday.
  • A Flexible Benefits scheme, where TSB will give you a payment equivalent to 4% of your base salary to use on the scheme.  This enables you to select from a variety of benefits - such as private medical cover, holiday trading, and a number of insurance products - or you can choose to simply receive cash. 
  • A competitive defined contribution pension scheme, with employer contributions of up to 13% of your base salary.
  • The opportunity to receive our TSB Award.
  • Company car or car allowance, depending on grade.
  • Employee share plans (due for relaunch in 2016).
  • Flexible working opportunities.

The details of benefits we offer vary by grade, for example the company car scheme. You’ll be given full details of the benefits you will be eligible for when you join us.