Welcome to
your new career

TSB is a challenger bank and we're here to offer something different.

Hello - we're TSB. And we're here to offer something different. We're the bank that purely serves local customers and local businesses in order to fuel local economies, and so help create thriving local communities all across Britain and nowhere else. Why do we do that?

Because local communities thriving all across Britain is a good thing for all of us. If you're ready to join thousands of decent, responsible people working together with millions of local people helping them and their local economy to thrive - join us.

Fraud & Underwriting

Fraud & Underwriting

We have a simple, straightforward and transparent banking model that purely serves local customers and local business. Our Fraud and Underwriting department is a critical part of this banking model. Our Underwriting department makes responsible lending decisions across customer current accounts, credit cards, mortgages and loans, and our Fraud department helps to protect our customers - and our business - from financial loss relating to fraud. The success of our mortgage intermediaries channel and other business initiatives has meant that we are growing; and it's a really exciting time for us. 

If you share our passion to help create thriving local communities all across Britain then you could be on the brink of a bright new future. 

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Mortgage Advisors

Mortgage Advisors

To support our goal of bringing more competition and choice to the UK market, we have exciting opportunities for mortgage professionals who are CeMap qualified and totally focused on customer service.  In order to suit our customer’s needs its important you have the ability to be work flexibly in terms of location and hours worked.

Working in close partnership with the local management team you’ll be responsible for providing high quality, compliant service to our existing customers while also prospecting for new customers. Using your qualification and proven ability, you'll slot straight into our branch teams in supporting our local Communities. Successful candidates will be outstanding team players with strong organisation skills who are motivated to provide the quality of service our customers expect.

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Bank Managers

Bank Managers

When customers pay a visit to their local TSB branch, we want them to leave with just one impression -   we’re a great bank. We work in a dynamic and competitive environment where the customer is at the heart of everything we do. Our Bank Managers are there to create strong and valued relationships with new customers and to make our existing customer relationships even better.

The right Bank Manager can take a good branch and turn it into a great one - so we don’t under estimate the importance of finding and hiring the best. It’s a demanding but truly rewarding role that needs real leadership ability and the ability to inspire, develop, coach and challenge your team to be the best they can be.If this sounds like you please search our current Bank Manager vacancies.

TSB Work Experience

TSB Work Experience Programme

In TSB, we’re keen to help school students develop the right skill set to support their future career choices. Our work experience scheme offers students of today a good opportunity to prepare for the challenges of tomorrow. It helps them get up to speed on the skills and attitudes they’ll need out in today’s competitive workplace.

The TSB Work Experience Programme will help you to understand the skills and capabilities needed to work in one of our Branches or Telephone banking centres and give you an understanding of the Financial Services sector.

Work experience is for 5 days and you must be between the ages of 13-18 to apply.

We'll ask you a complete a short application form as part of the process where you will be able to select where you would like to complete your work experience placement. Please follow the link below for more information and how to apply.

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What our people say

  • “I really want TSB to be a success. There’s a real pride, a feeling of wanting it to be a success personally as well as for the company.”

    - Tracey Durkin, Senior Manager, HR Supplier Management
  • “We’re getting hands on with customers in the community. People can see we’re not just about money - that we care about our community. By doing that people are talking about TSB as more than just a bank.”

    - Sarah Rosie, Personal Banking Manager, Leith
  • “I’m working towards being a Team Manager. My manager is really supportive - I feel listened to and we’re working towards making that happen together.”

    - Rebecca Smith, Telephony Consultant
  • “We’re going to beat our competitors on service. I want to be part of that and instill that in my team. It’s easy to say, but harder to do – especially when things are tough - but it’s how we’ll stand out.”

    - Martin Watt, Team Manager, Customer Support, Edinburgh
  • “This is my fourth week and I can already see I’ve got a voice and will be able to make a change. People are just so approachable.”

    - Claire Gardner, Third Party Supplier Manager
  • “My job is colleagues and customers. That’s all I need to concern myself with. If you’re passionate about that, your job becomes easier.”

    - Charlie Hart, Head of Operational Support, Telephony, Edinburgh